Tech Focus "Customer Experience"
This Session is Over
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A glimpse on what to expect.
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2:05 PM UTC
2:25 PM UTC
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This session will not be broadcasted and can only be accessed by to in-person attendees.
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This session is associated with a pilot project that has been developed throughout our most recent STARTUP AUTOBAHN program. The comprehensive overview of this collaboration can be found below.
The joint pilot project with Mercedes-Benz Korea’s IT and related departments intends to find ways to digitize offline-based services to potential customers and vehicle owners of Mercedes-Benz in order to provide higher convenience. The pilot project, which utilizes Deepfine’s XR and deep learning technology, is a prototype of a platform that allows customers to receive sophisticated vehicle information and services such as digital, user-customized manuals or the visit of an XR showroom anytime, anywhere regardless of time and space. This versatile digital solution could be implemented in older and new Mercedes-Benz models.
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